Terms of Service

Effective date: November 7, 2026

These terms apply to your use of supremecleannow.com and to cleaning services provided by Supreme Clean Now (“we,” “us,” “our”). By using our website or requesting or receiving service, you agree to these terms.

Quotes and services

Quotes are based on the information you provide about your property and the service you need. If the size, condition or scope of the job is different from what was described, the price may change, and we will discuss it with you before continuing. The tasks included in each type of cleaning are described on our cleaning checklist. Add-on services are available for an additional charge.

Scheduling and cancellations

Please give at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations, or visits where our team cannot access the property at the scheduled time, may be charged a fee.

Access and preparation

You agree to provide safe access to the property, working utilities (water and electricity), and any entry instructions, keys or codes we need. Please secure valuables, cash, firearms and fragile or sentimental items before your cleaning. For move-in/out cleaning, the property should be empty.

Our satisfaction guarantee

If something on your checklist was missed, let us know within 24 hours of your cleaning and we will come back to fix it at no extra charge. Re-cleans are limited to the areas and tasks that were part of the original service.

Damage and claims

Our team takes care with your home and belongings. If you believe something was damaged during a cleaning, report it to us within 24 hours with photos so we can review it. We are not responsible for pre-existing damage, normal wear, items that were not properly secured, or damage caused by defective or improperly installed items.

Payment

Payment is due as agreed when you schedule service. Recurring service is billed according to your plan. Unpaid balances may result in paused or canceled service.

Non-solicitation

Our cleaners are part of our team. You agree not to hire them directly, outside of Supreme Clean Now, for cleaning services while you are a client and for 12 months after your last service.

Text messages

By giving us your mobile number and agreeing to be contacted, you consent to receive calls and text messages from Supreme Clean Now about your request, appointments and service, which may be sent using automated technology. Our texts come from our business numbers: (786) 305-4729, (786) 305-4066 and (786) 305-4345. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy for how we handle your information.

Website use

Website content is provided for general information and may change without notice. Promotions and offers are subject to availability and may be changed or ended at any time. Content on this site may not be copied for commercial use without our permission.

Limitation of liability

To the extent allowed by law, our total liability for any claim related to our services is limited to the amount you paid for the service involved.

Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in Miami-Dade County, Florida.

Contact us

Questions about these terms? Call or text (786) 305-4729, or reach us through our contact page.